1.14.2009

A Clean Bill Of Health!

My computer had it's appointment with the doctor this morning at 10:00. Finally, 7 hours later at 5:00pm, my little computer is cured of it's nasty virus and is good as new!

Let me tell you a few things I have learned from this experience:

1. NEVER let your almost three year old play around on the computer. "Ahh, she won't hurt anything" is soo not true. But, I mean, come on: what toddler knows how to access the internet? I never even taught her that and somehow she figured it out.

2. The free "Security Suite" that your internet provider gives you is good for nothing. I thought I was protected form viruses, spyware, etc., but I obviously was not. After talking with several computer peeps, it seems to be the consensus that those free programs are not nearly as comprehensive at protecting your computer as ones you can purchase such as McAfee or Webroot (which is the one I bought).

3. You can save a good wad of cash by calling the customer service from your antispyware software to fix your computer than by taking it in to an actual store to get it fixed. When I went down to Best Buy and told the "Geek Squad" my problem, they suggested trying the Webroot program first to see if it would take care of the problem. They warned though, that some viruses and spyware are so darn smart, that it will reject your attempts to install the program. The "Geek Squad" guy then said the next step would be to bring it in and for $199 they will fix it. So I bought the program for $50, took it home, and , sure enough, I was unable to install it. I called my brother and dad, who are better with computers than I am and they suggested calling the customer service available from Webroot before taking it in to Best Buy. Well, that was the best idea ever because Webroot only charges $99 to remove the virus, and you don't have to take your computer anywhere. They remotely fix it by some magical way that gives them access to your entire computer. So today they removed the virus (which was no easy task) and then installed the antispyware and antivirus program so that I will hopefully never have this problem again!

Whew, that was wordy. If you read this far, I hope that my experience will help you should you ever run into a problem like this in the future.

Now back to our regularly scheduled programming.

5 comments:

  1. Congrats! Glad you're back up and running. I know how frustrating it can be when you can't publish/have computer glitches!

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  2. i remotely log into people's computers when at work to help them out of a sticky situation. it's great, isn't it to see the mouse moving without you touching it.

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  3. Ahhh COMPUTERS. Love them, hate them! I am sooo glad you are finally back and your computer is well again. Have a GREAT day!

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  4. LOL! I went and re-read it last night and noticed the name was right there!! Me in a hurry trying to do it all. My friend Joslyn told me what it was and told me exactly where to buy it here so after my $$$ DETOX I will be going to buy one! :) have a great day!

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  5. Goodness, what an ordeal! Computer viruses have got to be the worst, especially when it comes to blogging...definitely glad to see you're back in full force!

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